FAQ
Who are Foodquip?
Foodquip is a subsidiary of Winequip, one of the largest winery equipment businesses in Australia. We have been in operation since 1957, and have offices in Victoria, South Australia, Western Australia, and Blenheim NZ. The Foodquip business is centralised in Melbourne but pickups from our other offices can be arranged.
What warranty do you offer?
The warranty on all products on the Foodquip site is 12 months unless otherwise stated
How can I obtain spare parts?
Foodquip import all our equipment directly from suppliers in Europe and keep a comprehensive range of spare parts for all equipment we offer. We also have an in-house technician in our Melbourne office to perform repairs on equipment as required
Do you welcome wholesale enquiries?
Yes, we are happy to provide wholesale price lists of our equipment for retailers wishing to offer these products for sale, although on some more technical commercial equipment we do prefer to handle the sale directly with a potential “finders fee” for any referrals. Contact us on 1300 882 850 to discuss your requirements
Are your prices inclusive of GST?
Yes, all prices on our website are inclusive of GST
Is freight included in the price of the item?
No. All freight charges will be added at checkout and calculated on deliveries to major capital cities. We reserve the right to impose a surcharge to cover additional costs of freight to non-metropolitan locations and overseas
Not sure which machine?
Tell us what you are making and how much per day. We will recommend a model and, for commercial machines, quote the full package.